| Production |
All pieces are designed, produced and finished locally, ensuring ethical and environmentally-sound production, and quality excellence.
Safari Lee values the natural world, and endeavors to use recycled, or sustainable products whenever they are available. All paper stationery and packaging is created from 100% recycled materials.
Local products are preferred during manufacture. No animal materials are used in Safari Lee's Collection, eg. coral, pearl, silk, leather. | | Payment | When purchasing directly from Safari Lee, please note the following: Australian customers, please pay via Direct Deposit (preferred), or cheque.
Overseas customers may pay via PayPal, or International Money Order. 10% GST is included for all Australian buyers, and excluded for all international buyers.
Payment by Installments (Lay-By, Layaway, etc) is welcome. 25% non-refundable deposit required. Item must be paid off within 8 weeks. The piece will be held until final payment. Please make contact to request this arrangement. | | Shipping | All items are posted with Australia Post. Safari Lee pays full postage costs, regardless of where you live.
Within Australia: Registered Post or Express Satchel
Worldwide: Airmail with Insurance and Delivery Confirmation where available. (up to 10 working days)
For urgent deliveries, (2-4 working days) International Courier or Express Airmail may be chosen at your expense. Please contact Safari for the exact cost, or you can estimate using the AustPost website: http://www1.auspost.com.au/pac
The buyer is responsible for any customs/import duties which may applicable. All items will be checked as "merchandise" on the customs declaration form. | | Refunds and Exchanges | Refunds are happily given according to Australian consumer law. Basically, this means...
Safari Lee WILL refund or exchange if the customer:
* received an item with manufacturing fault, or was not as described
Please make contact within 7 days of receiving product if if the above has occurred.
Safari Lee WILL NOT refund or exchange if the customer:
* changed their mind, decided they no longer want the goods or just don’t like them, or ordered goods that are the wrong size.
Please ensure your ring size is correct. Australian ring sizes must be quoted, and a comparison chart can be viewed here. Most jewellers will size your finger for free if you are unsure of your size.
|
|
